Trace a malicious call, Trace a malicious call 66, Ess and use the redial list 84 – Nortel Networks SL-100 User Manual
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While on an active call
To view the name of a second
caller while on a call in
progress:
While on a call, you hear the call
waiting tone.
1.
Press the
Inspect
Key.
2.
Press the flashing
DN
Key. The
call waiting information appears
on the display.
Note 1: The display information on the
incoming call does not interfere with the
current call in progress.
Note 2: You can use the
Inspect
Key with
other feature keys to display information
associated with the feature keys.
Trace a Malicious Call
Malicious Call Hold provides a way for you to trace nuisance calls.
Note: If available on your system, Customer Originated Trace is another fea-
ture that provides a way for you to trace nuisance calls.
To trace a call:
1.
Press the
Malicious Call Hold
Key.
2.
If you wish to return to the call,
press the DN beside the flashing
LED indicator of the call.
If you do not have a
MALCSHold
key:
1.
Press the
Transfer
or
3-way Call
key.
2.
The calling party is placed on hold and
you receive a special dial tone.
3.
Dial the MALCShold FAC.
4.
You are automatically
reconnected to the calling party.
Inspect
2498
MALCSHold
2498
Trans