Nortel Networks SL-100 - Manual (Page 17)

17
Your telephone’s controls
Mute Key
/
When engaged in a call, you can press the
Mute Key. The party(ies) to whom you are
speaking cannot hear you. When you wish to
return to the two-way conversation, you must
press the
Mute Key again. On the M3905
ACD, the Mute Key applies to handset and
headset microphones. The LED flashes
quickly when the Mute option is in use.
Volume Control Bar
Use the Volume Control Bar to adjust the
volume of the handset, headset, speaker,
ringer and buzzer. While on a call or while
the telephone is ringing, adjust the volume
on your set using the
Volume Control Bar .
Raise the volume by pressing the right side
or lower the volume by pressing the left side.
You can also adjust the volume of ringing,
headset or buzz by selecting Volume
adjustment in the Options Menu.
Message Waiting Lamp
The Message Waiting Lamp lights when you
have a message waiting. See the M3905 Call
Center Telephone figure on page 9.
Fixed Keys
The Fixed Feature Keys on your M3905 ACD Meridian Digital Telephone are labeled
at the factory. The Fixed Feature Keys include: Headset, Call Supervisor, Emergency,
Not Ready, Make Busy, and In-Calls. These keys can be reconfigured to Activity
Code, Answer Emergency, Answer Agent, Observe Agent, Display Waiting Calls or
Call Agent to fit your business needs. The two keys that cannot be changed are
Headset and In-Calls.
In-Calls Key
/
Press the In-Calls Key to answer incoming
ACD calls. The In-Calls Key provides easy
access to your Primary or ACD Directory
Number of the agent position.