Nortel Networks M7410 User Manual

Nortel Networks Phones

Table of contents

Document Outline

Getting Started
- Using this guide
- Before you start
- What you’ll need to do programming
- Understanding the telephone buttons
  - Using the buttons under the display
  - The M7410 Cordless Telephone (CT)
Answering calls
- Answering incoming calls with Hunt Groups
- Answering an incoming call
- Answering calls at a prime telephone
- Using a central answering position (CAP) module
  - Customizing your CAP module
  - Monitoring telephones with the CAP module
- Release button
- Hearing aid compatibility
- Viewing information about a call on the display
- Picking up a call ringing at another telephone
- Creating a Conference Call
- Listening to a call as a group
  - Canceling Group Listening
- Using Handsfree/Mute
- Turning Privacy on or off for a call
  - Creating a conference by releasing privacy
  - Making a call private
- Checking call length using Call Duration Timer
- Disconnecting by accident
- Time
Making calls
- Choosing a line using a line button
- Line pools
  - Using a line pool to make a call
  - Programming a memory button with a line pool feature code
- Changing how you dial your calls
- When the internal number you have called is busy
Time savers for making calls
- Storing a number on a memory button for Autodial
- Using Last Number Redial
- Preventing a telephone from using Last Number Redial
- Using Speed Dial
- Making a speed dial call
  - Changing and adding System Speed Dials
  - Adding or changing User Speed Dial
- Using Saved Number Redial
  - Saving a number
  - Dialing a saved number
- Preventing a telephone from using Saved Number Redial
Handling many calls at once
- Using Hold
- Using Call Queuing
Transferring calls
- Using the transfer feature
- Using Camp-on
- Parking a call
  - Retrieving a parked call
  - Using Call Park
- Using Callback
Forwarding your calls
- Forwarding your calls to another telephone
- Line Redirection
Communicating in the office
- Paging
- Sending messages
  - Sending a message
  - Canceling a message you have sent
- Viewing your messages
- Using Voice Call
Tracking your incoming calls
- Using Call Log
- Using voice mail
Customizing your telephone
- Finding out what a button does using Button Inquiry
- Making the display darker or lighter using Contrast adjustment
- Changing the language on the display
- Programming a feature code onto a memory button
  - Programming feature buttons
  - Erasing a feature button
- Applying button cap labels
  - Types of button caps
- Identifying the telephones
- Enterprise Edge default button assignments
- Rules of default button assignment
- Moving line buttons
- Changing the type of ring
- Adjusting the Ring volume
- Hiding the message or calls indication
  - Restoring the messages and calls indication
Hunt Groups
- Members of the group
- Distribution mode
Telephone features
- Installing Enterprise Edge telephones
- Naming a telephone or a line
- Moving telephones
- Stopping calls from ringing at your telephone using Do Not Disturb (DND)
- Using Background Music
  - Turning Background Music off
ISDN PRI
- Benefits
- ISDN PRI features
- Service provider features
- ISDN applications for PRI
Using System features
- Using alternate or scheduled services
- Turning Services on and off
- Turning Services on and off using feature codes
  - Viewing the active Services from a two-line display telephone
  - Viewing the active Services from a one-line display telephone
- User passwords
  - Registration password
  - Clearing a Call Log password
- Using special telephones
- Using Set lock
- Changing Set Lock programming for a telephone
- Using an auxiliary ringer
  - Turning the auxiliary ringer for a telephone on or off
- Using Host System dialing signals
- Using your Enterprise Edge system from an external location
  - Controlling access to your Enterprise Edge system
- Direct inward system access (DISA)
- Tones
- Using Class of Service (COS) passwords
  - Changing your Class of Service
General System features
- Pulse or tone dialing
- Disconnect supervision
- Hunt Groups
- Internal numbers
- Line assignment
- Target line
- Line pools
- Overflow call routing
- M7100 telephone
Hospitality Services
- Alarm time (AL) feature
- Hospitality Services admin alarm feature
- Room occupancy (RO)
- Room condition (RC)
- Hospitality programming
Companion Features
- Using your portable telephone
Troubleshooting
- Using the alarm telephone
- Reporting and recording alarm codes
- Testing the telephone
Common feature displays
Appendix A: Feature Codes
Index