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Technical support form – National Instruments PC-LPM-16/PnP User Manual

Page 111

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Technical Support Form

Photocopy this form and update it each time you make changes to your software or hardware, and
use the completed copy of this form as a reference for your current configuration. Completing
this form accurately before contacting National Instruments for technical support helps our
applications engineers answer your questions more efficiently.

If you are using any National Instruments hardware or software products related to this problem,
include the configuration forms from their user manuals. Include additional pages if necessary.

Name __________________________________________________________________________

Company _______________________________________________________________________

Address ________________________________________________________________________

_______________________________________________________________________________

Fax (___ )___________________ Phone (___ ) ________________________________________

Computer brand ________________ Model ________________ Processor __________________

Operating system (include version number) ____________________________________________

Clock speed ______MHz RAM _____MB

Display adapter __________________________

Mouse ___yes ___no Other adapters installed _______________________________________

Hard disk capacity _____ MB

Brand ____________________________________________

Instruments used ________________________________________________________________

_______________________________________________________________________________

National Instruments hardware product model___________ Revision _______________________

Configuration ___________________________________________________________________

National Instruments software product ____________________________ Version

_____________

Configuration ___________________________________________________________________

The problem is: _________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

List any error messages: ___________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

The following steps reproduce the problem: ___________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

a.Book : m.Appendix E Page 3 Wednesday, November 20, 1996 6:36 PM