Troubleshooting – Panasonic CS-A9CKPG User Manual

Page 39

TROUBLESHOOTING

■

Normal Operation

Is it okay?

• Air conditioner has been restarted, but does not

operate for 3 minutes.

• A sound like water flowing can be heard.

• It seems that fog is coming out from the air

conditioner.

• The room has a peculiar odor.

• During Automatic Vertical Airflow setting,

indoor fan stops occasionally.

• The outdoor unit emits water or steam.

• (For Heat Pump Model only)

Operation stops for about 12 minutes during
heating (The power indicator blinks.)

• (For Heat Pump Model only)

During heating operation, indoor fan may
run at on and off conditions.

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Abnormal Operation

Solution

• This is to protect the air conditioner. Wait until the air

conditioner begins to operate.

• This is the sound of refrigerant flowing inside the air

conditioner.

• Condensation occurs when the airflow from the air

conditioner cools the room.

• This may be a damp smell emitted by the wall,

carpet, furniture or clothing in the room.

• This is to remove smell emitted by the surroundings.

• In COOL/DRY operation, moisture in the air

condenses into water on the cool surface of outdoor
unit piping that causes dripping.

• This is to melt the frost which has accumulated on

the outdoor unit (defrosting operating). This will take
no longer than about 12 minutes. Water drips from
the outdoor unit. Wait until this operation ends. (The
power indicator will light up.)
(Frost accumulates on the outdoor unit when the
outdoor temperature is low and humidity is high.)

• This is to prevent undesired cooling effect during

heating operation.

■

Call the Dealer Immediately

If the following conditions occur, turn off the circuit
breaker, and then call your authorized Panasonic dealers
or servicenter.

•

Abnormal noise is heard during operation.

•

Water or foreign material gets into the remote
control by mistake.

•

Water leak from the indoor unit.

•

Switches or buttons do not operate properly.

•

The circuit breaker switches off frequently.

•

Power supply cord becomes unusually warm.

Service information can be obtained by calling
(866)-292-7292, for Hawaii residents call (808)-488-7779.

To expedite the repair of your air conditioner:
•

Please have your proof of purchase.

•

List all symptoms the unit is exhibiting.

Check the following points before calling for repairs or service. If the malfunction persists, please contact your nearest
servicenter. For assistance, please call: (866)-292-7292, for Hawaii residents call (808)-488-7779.

Symptoms?

• The air conditioner does not operate.

• Air conditioner produces loud noise during

operation.

• The air conditioner does not cool or warm

effectively.

• Remote control / display doesn’t work.

Please check

• Has the circuit breaker been tripped?
• Is the timer being used correctly?

• Is the installation work slanted?
• Is the front grille closed properly?

• Has the temperature been set incorrectly?
• Are the filters dirty?
• Are the intake or outlet vents of the outdoor unit

obstructed?

• Are all windows and doors closed?

• Batteries not inserted?
• Batteries correctly inserted (+) and (–)?

PRODUCT SPECIFICATIONS

•

Specifications are subject to change without notice for further improvement.

Models

CS-C9CKPG

CU-C9CKP6G

ELECTRICAL

Phase1

RATING

Frequency

(Hz)

Voltage(V)

115

Capacity

(Btu/h)

8,800

12,300

8,200

12,000

Current

(Amp)

7.2

10.3

7.4

10.6

Input Power

(Watts)

790

1,160

810

1,200

EER

(Btu/Watt.h)

11.10

10.60

10.12

10.00

SEER

12.4

11.20

10.8

10.6

Room Air Circulation

(cf/min)

310

340

310

340

Capacity

(Btu/h)

–

9,200

13,500

Current

(Amp)

–

6.7

10.5

Input Power

(Watts)

–

730

1,190

COP

(Btu/Watt.h)

–

12.60

11.34

HSPF

–

8.0

7.4

Room Air Circulation

(cf/min)

–

350

360

MOISTURE
REMOVAL

(pints/h)

1.7

3.0

1.5

2.7

DIMENSIONS

Indoor

Height

cm (inches)

27.5 (10 – 13/16)

Width

cm (inches)

79.9 (31 – 15/32)

Depth

cm (inches)

21.0 (8 – 9/32)

Outdoor

Height

cm (inches)

54.0 (21 – 1/4)

Width

cm (inches)

78.0 (30 – 23/32)

Depth

cm (inches)

28.9 (11 – 3/8)

NET

Indoor

kg (Ib)

9 (20)

WEIGHT

Outdoor

kg (Ib)

29 (64)

33 (73)

31 (68)

35 (77)

GROSS

Indoor

kg (Ib)

11 (24)

WEIGHT

Outdoor

kg (Ib)

33 (73)

37 (82)

35 (77)

39 (86)

■

REFERENCE

Model Number:

--------------------------------------------------------

Dealer’s Address:

--------------------------------------------------------

Dealer’s Tel :

--------------------------------------------------------

Serial Number :
(Located on the side of unit)

--------------------------------------------------------

Date of Purchase :

--------------------------------------------------------

Dealer’s Name:

--------------------------------------------------------

Please affix your proof of purchase here for
future reference.

COOLING

HEATING

CS-C12CKPG

CU-C12CKP6G

CS-A9CKPG

CU-A9CKP6G

CS-A12CKPG

CU-A12CKP6G

➞

CS-A9CKPG CU-A9CKP6G / CS-A12CKPG CU-A12CKP6G