Panasonic KX-MB3020 - Manual (Page 81)

11. Help
81 For assistance, please visit http://www.panasonic.com/help
11.3.2 Printing problems
I cannot find the unit in the
[
Target Device] or [Device
Select] dialog box when
operating the following
functions.
–
Scanning
– Remote Control
– PC FAX (KX-MB3020 only)
– Device Monitor
L The printer driver has not been installed. Install it on your computer (page
23).
I forgot the password for
feature programming via
remote operation. L You may have changed the feature programming password. If you do not
remember it, assign a new password using feature #155 (page 56). When
required to enter the current password, enter “
0101” instead.
Problem Cause & Solution
The printing quality is poor
(e.g. has smudges, blurred
points or lines). L Some paper has instructions recommending which side to print on. Try
turning the recording paper over.
L You may have used paper with a cotton and/or fiber content that is over
20 %, such as letterhead or resume paper.
L The recording paper is too damp. Use new paper.
I changed the recording
paper, but the printing quality
is still poor. L The glass or rollers are dirty with correction fluid, etc. Clean them (page 96,
97). Please do not insert a document before correction fluid has dried
completely.
L The toner save mode of feature #482 is ON (page 57).
L The remaining toner is low. Replace the toner cartridge.
L To check the drum life and quality, please print the printer test list (page 98).
If printing quality is still poor, replace the toner cartridge and drum cartridge.
A blank sheet is ejected. L You placed the document facing the wrong way when using the copier.
L The other party placed the document in their fax machine the wrong way.
Check with the other party (KX-MB3020 only).
Colored text is printed in
black instead of grayscale
when printing from Microsoft
PowerPoint or other
applications. L Select [Color] or remove the check next to [Grayscale] in the print dialog
so that colored text will be printed in grayscale.
When using the unit as a
printer, the printing result is
distorted. L Your unit is connected to the computer by USB. After canceling printing
using your computer, you must wait for 60 seconds before re-printing to
avoid distorted printing.
Problem Cause & Solution
A B C