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Troubleshooting, The router is not functional, You cannot connect to the router – Paradyne 6218 User Manual

Page 71: Chapter 4, troubleshooting

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6218-A2-GB20-00

February 2005

4-1

4

Troubleshooting

The Router Is Not Functional

1. Check to see that the power LED is green and than the network cables are

installed correctly. Refer to

Connecting the Hardware

in Chapter 2, Hardware

Installation and PC Setup for more details.

2. Check to see that the LAN and STATUS LEDs are green.

3. Check to see that the STATUS LED is green.

4. Check the settings on your PC. Again, refer to the quick start guide for more

details

5. Check the router's settings.

6. From your PC, can you ping the router? Assuming that the router has DHCP

enabled and your PC is on the same subnet as the router, you should be able
to ping the router.

7. Can you ping the WAN? Your ISP should have provided the IP address of their

server. If you can ping the router and your protocols are configured correctly,
you should be able to ping the ISP's network. If you cannot ping the ISP's
network, make sure you are using the correct protocols with the correct
VPI/VCI values.

8. Make sure NAT is enabled if you are using private addresses on the LAN

ports.

You Cannot Connect to the Router

1. Check to see that the power LED is green and that the network cables are

installed correctly.

2. Make sure that your PC and the router are on the same network segment. The

router's default IP address is 192.168.1.1. If you are running a Windows-based

WLAN

LAN1

LAN2

LAN3

LAN4

POWER

LINK

ST

ATUS

05-17613