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Polycom SpectraLink NetLink 72-1065-09 User Manual

Page 45

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SpectraLink Corporation

Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone

NetLink Telephony Gateway and SpectraLink Radio Protocol

PN: 72-1065-09-K.doc

Page 45

Message Description

Action

No IP Address

Invalid IP.

Check the IP address of the handset and re-

configure if required.

This indicates the handset cannot find

any access points due to:

No radio link.

Verify that the AP is turned on.

No ESSID – Auto-learn not supported (or)

Incorrect ESSID.

Verify the ESSID of the wireless LAN and enter

or Auto-learn it again if required. See

NetLink

Wireless Telephone Configuration

section

.

AP does not support appropriate data

rates.

Check the AP configuration against

Configuration Guide

for AP.

No Net Found

Out of range.

Try getting closer to an AP. Check to see if

other handsets are working within the same

range of an AP. If so, check the ESSID of this

handset.

Incorrect Security settings.

Verify that all the security settings in the WT

match those in the APs.

No Net Found

xxxxxxxxxxxx yy

x…x = AP MAC address

yy = AP signal strength

Handset cannot find a suitable access

point; displays MAC and signal strength

of “best” non-suitable AP found.

Check AP and handset network settings such

as ESSID, Security, Reg domain and Tx power.

Ensure APs are configured per

Configuration

Guide

.

Try Site Survey mode to determine more

specific cause.

No Reg Domain

Regulatory Domain not set.

Configure the Regulatory Domain of the

handset.

No PBX

No communication with host telephone

system.

Displays before the system has synchronized

ports with the host telephone system. Should

disappear when the ports are correctly wired

and programmed.

Make sure the proper PBX switch has been

selected within the NetLink Telephony

Gateway.

No SW found

A required software component has not

been identified.

Check that the correct software has been

downloaded and is available.

Server Busy

Handset is attempting to download from

a Download Master that is busy

downloading other handsets and refusing

additional downloads.

None. The handset will automatically retry the

download every few seconds.

SKT Open Failed

Socket open fail. Occurs when the

handset tries to connect to the PBX but

there is no response. If resiliency is

active, the handset will keep trying.

If the PBX is inoperative and resiliency is not

active or the handset cannot locate a backup

PBX, turn off the handset and repair the

primary PBX. Note that it may be advisable to

reconfigure the backup PBX to be the primary

PBX if the repair is more time-consuming than

the reconfiguration.

Storing Config

Handset is storing changes to handset

configuration.

None. Informational only. The handset may

display this briefly following a configuration

change or software download.