Polycom SpectraLink NetLink 72-1065-09 - Manual (Page 41)

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
PN: 72-1065-09-K.doc Page 41
9.5 Handset Status Messages
Handset status messages provide information about the NetLink e340, h340, and
i640 Wireless Telephone’s communication with the access point and host telephone
system. The following table summarizes the status messages, in alphabetical order.
Message Description Action
3 chirps (audio) Handset is not able to communicate with
the best AP, probably because that AP
has no bandwidth available.
None. This is only a warning, the call will
handoff to the best AP once it becomes
available.
Address Mismatch Handset software download files are
incorrect or corrupted.
Download new software from the SpectraLink
site per section 8 Software Maintenance .
ASSERT xxx.c
Line yyy
Handset has detected a fault from which
it cannot recover.
Record the error code so it can be reported.
Turn the handset off then on again.
If error persists, try registering a different
handset to this telephone port.
If error still persists, contact SpectraLink
Technical Support and report the error.
Assoc Failed
xxxxxxxxxxxx
x…x = AP MAC address.
Handset association was refused by AP;
displays MAC of failing AP.
Check handset and AP security settings.
Ensure AP is configured per Configuration
Guide .
Try another AP.
Assoc Timeout
xxxxxxxxxxxx
x…x = AP MAC address.
Handset did not receive association
response from AP; displays MAC of failing
AP.
Check handset and AP security settings.
Ensure AP is configured per Configuration
Guide .
Try another AP.
Auth Failed
xxxxxxxxxxxx
x…x = AP MAC address.
Handset authentication was refused by
AP; displays MAC of failing AP.
Check handset and AP security settings.
Ensure AP is configured per Configuration
Guide .
Try another AP.
Auth Timeout
xxxxxxxxxxxx
x…x = AP MAC address.
Handset did not receive authentication
response from AP; displays MAC of failing
AP.
Check handset and AP security settings.
Ensure AP is configured per Configuration
Guide .
Try another AP.
Bad Code Type xx
Expected Code Type yy
xx, yy = software license types
Handset software does not match current
handset license selection.
Download new software from the SpectraLink
site per section 8 Software Maintenance .
Bad Config Some needed configuration type has not
been set.
Check all required handset configuration
parameters for valid settings.
Bad ESSID The handset is configured for “static
ESSID” (as opposed to “Learn once” or
“Learn always”) and no ESSID has been
entered.
Enter an ESSID in the configuration settings or
change to one of the “Learn” modes.
Bad Phintl File Handset software download files are
incorrect or corrupted.
Download new software from the SpectraLink
site per section 8 Software Maintenance .
Bad Program File Handset software download files are
incorrect or corrupted.
Download new software from the SpectraLink
site per section 8 Software Maintenance .