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3 syslog mode – Polycom SpectraLink NetLink 72-1065-09 User Manual

Page 35

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SpectraLink Corporation

Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone

NetLink Telephony Gateway and SpectraLink Radio Protocol

PN: 72-1065-09-K.doc

Page 35

6.3 Syslog Mode

A syslog server must be present on the network in order for the handset to send the
log messages and have them saved. The syslog server will be found with DHCP
option 7 if the handset is using DHCP. If static addresses are configured, the syslog
server’s IP address can be configured statically in the Admin menu.

If the syslog server address is blank (000.000.000.000 or 255.255.255.255)
or the handset is using DHCP and no option 7 is received from the
DHCP server, the handset will not send any syslog messages.

Admin menu options:

*Disabled

turns syslog off.

Errors

causes the handset to log only events that we consider to be an error (see

below).

Events

logs all errors plus also some other interesting events (see below).

Full

logs all the above plus a running stream of other quality information (see

below).

The table below lists the syslog messages and which level of logging will produce
them:

Message type

Errors

Events

Full

Failed Handoff

Yes

Yes

Yes

Successful Handoff

No

Yes

Yes

Security Error

Yes

Yes

Yes

Call Start/End

No

Yes

Yes

Audio stats

No

No

Yes (every 5 secs)

Audio error threshold exceeded

Yes

Yes

Yes

Radio stats

No

No

Yes (every 5 secs)

Radio error threshold exceeded

Yes

Yes

Yes

All syslog messages will include:

• Date and time (to 1/100th of second) since handset power on (currently set to

Jan-1 00:00.00)

• Handset’s MAC address
• Handset’s IP address

• Sequence number
The table below lists the additional items in each Message type:

Failed Handoff

(Sent whenever the handset attempted to handoff, but

failed trying.)

Failed AP MAC

Failed AP signal strength

Current AP MAC

Current AP signal strength

Failure reason