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Polycom SpectraLink NetLink 72-1065-09 User Manual

Page 43

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SpectraLink Corporation

Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone

NetLink Telephony Gateway and SpectraLink Radio Protocol

PN: 72-1065-09-K.doc

Page 43

Message Description

Action

DHCP Error (1-5)

DHCP Error 1

The handset cannot locate a DHCP server. It

will try every 4 seconds until a server is

located.

DHCP Error 2

The handset has not received a response from

the server for a request for an IP address. It

will retry until a server is found.

DHCP Error 3

The server refuses to lease the handset an IP

address. It will keep trying.

DHCP Error 4

The server offered the handset a lease that is

too short. The minimum lease time is 10

minutes but SpectraLink engineers

recommend at least one hour minimum lease

time. The handset will stop trying. Reconfigure

the server and power cycle the handset.

DHCP Error 5

Failure during WEP Key rotation process

(proprietary feature).

DHCP Lease Exp.

yyy.yyy.yyy.yyy

y…y = DHCP server IP address

DHCP is not responding to renewal

attempts (at least one renewal

succeeded).

The handset failed to renew its DHCP lease,

either because the DHCP server is not running,

or because the configuration has been

changed by the administrator. The handset

will attempt to negotiate a new lease, which

will either work, or change to one of the above

DHCP errors (1-4).

DHCP NACK Error

yyy.yyy.yyy.yyy

y…y = DHCP server IP address

DHCP server explicitly refused renewal.

The DHCP lease currently in use by the

handset is no longer valid, which forces the

handset to restart. This problem should

resolve itself on the restart. If it does not, the

problem is in the DHCP server.

DL not on sector

Handset software download files are

incorrect or corrupted.

Download new software from the SpectraLink

site per section 8

Software Maintenance

.

DO NOT POWER OFF

The handset is in a critical section of the

software update.

None. Do not remove the Battery Pack or

attempt to power off the handset while this is

displayed. Doing so may require the handset

to be returned to SpectraLink to be recovered.

Duplicate IP

The handset has detected another device

with its same IP address.

If using DHCP, check that the DHCP server is

properly configured to avoid duplicate

addresses.

If using Static IP, check that the handset was

assigned a unique address.

Erase Failed

Download process failed to erase the

memory in the handset. This operation

will retry.

Operation will retry but may eventually report

the error "int. error: 0F". Power cycle the

handset.

Erasing Memory

Handset has determined that a download

should occur and is erasing the current

software from memory. This message

also displays a progress bar. When the

progress bar fills the display line the

erase operation is complete.

None. When the progress bar fills the display

line the erase operation is complete.

Do not turn the handset off during this

operation.