Polycom SpectraLink NetLink 72-1065-09 - Manual (Page 44)

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
PN: 72-1065-09-K.doc Page 44
Message Description Action
Files too big Handset software download files are
incorrect or corrupted.
Download new software from the SpectraLink
site per section 8 Software Maintenance .
Flash config error Handset internal configuration is corrupt. Perform "Restore Defaults" operation via
administrator menus [or reprogram with
Configuration Cradle].
Initializing … The handset is performing power on
initialization.
None. This is informational only.
Internal Err. # # The handset has detected a fault from
which it cannot recover.
OE = Error while writing the Flash (return
handset to factory).
OF = No functional code (contact
SpectraLink Technical Support).
Record the error code so it can be reported.
Turn the handset off then on again.
If error persists, try registering a different
handset to this telephone port.
If error still persists, contact SpectraLink
Technical Support and report the error.
Multiple GW Reg
yyy.yyy.yyy.yyy
y…y = Gateway IP address
Handset received responses from
multiple gateways; displays IP address of
one responding gateway.
Check each NetLink Telephony Gateway for
the handset’s MAC address on the Telephone
Line Configuration screen. Delete any
duplicate entries leaving only one entry on the
correct Telephone Gateway and port for this
handset.
Must Upgrade SW! Handset software is incompatible with
hardware.
Download new software from the SpectraLink
site per section 8 Software Maintenance .
Net Busy
xxxxxxxxxxxx
x…x = AP MAC address
Handset cannot obtain sufficient
bandwidth to support a call; displays
MAC of failing AP.
Try the call again later.
No DHCP Server Handset is unable to contact the DHCP
server.
Check that DNCP is operational and
connected to WLAN or use Static IP
configuration in the handset.
No ESSID Attempted to run site survey application
without an ESSID set.
Let handset come completely up.
Statically configure an ESSID in the Admin
menu.
No Func Code Handset software download files are
incorrect or corrupted.
Reconfigure the handset to gain access to the
WLAN and download new code.
No GW Response
yyy.yyy.yyy.yyy
y…y = Gateway IP address
Handset has lost contact with the NetLink
Telephony Gateway.
Handset cannot find an NetLink
Telephony Gateway.
Handset not registered on NetLink
Telephony Gateway.
Verify that the NetLink Telephony Gateway is
properly configured.
NetLink Telephony Gateway is not
working
Verify that the NetLink Telephony Gateway is
powered on. If so, follow standard NetLink
Telephony Gateway troubleshooting
procedures.
No LAN connection at the AP or NetLink
Telephony Gateway.
Verify NetLink Telephony Gateway connection
to LAN and all APs.