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Philips AXIS 5900 User Manual

Page 137

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Troubleshooting

AXIS 5900 User’s Manual

137

Axis Support

Server Report

In order to obtain optimal support from Axis support technicians, please

follow these instructions when filling in and submitting a Support

question.

1. Go to the print server’s Web pages by typing the print server’s IP address

in the

Address/Location field of your Web browser.

2. Go to

Admin | Support. Click the Server Report link. A new window will

open.

3. Save the Server report as an HTML file (with an .html file extension) and go

to the Axis Web site.

4. Choose

Support and report your case, attaching the Server Report.