Operating problems – Palm VII User Manual
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Frequently Asked Questions
Operating problems
Problem
Solution
I don’t see anything
on my organizer’s
screen.
Try each of these in turn:
■
Adjust the contrast control.
■
Make sure batteries are installed
properly.
■
Replace the batteries. If your organizer
still does not operate, try a soft reset. See
“Resetting your organizer” in
Appendix A.
I get a warning
message telling me
my organizer
memory is full.
■
Purge the Date Book, To Do List, Mail,
and iMessenger™ applications. This
removes records that you deleted from
these applications from memory. You
may need to perform a HotSync
®
operation to recover the memory.
■
Delete unused memos and records. If
necessary, you can save these records.
See “Deleting records” in Chapter 4.
■
If you have installed additional
applications on your organizer, remove
them to recover memory. See
“Removing applications” in Chapter 3.
My organizer keeps
turning itself off.
Your organizer is designed to turn itself off
after a period of inactivity. This period can
be set at one, two, or three minutes. Check
the Auto-off setting. See “General
preferences” in Chapter 8.
My organizer is not
making any sounds.
Check the System Sound setting. See
“General preferences” in Chapter 8.
My organizer has
frozen.
Perform a soft reset. See “Resetting your
organizer” in Appendix A.