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Overview, Configuring dial plans – Linksys SPA9000 User Manual

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Appendix C: Dial Plan and Auto-Attendant Scripting for Advanced Users
Overview

IP Telephony System

Appendix C: Dial Plan and Auto-Attendant Scripting for
Advanced Users

Overview

This appendix discusses the dial plan and auto-attendant (aa) features of the System. It also explains how to
configure and write scripts for both features.

Configuring Dial Plans

The System allows each phone line to be configured with a distinct dial plan. The dial plan specifies how to
interpret digit sequences dialed by the caller and how to convert those sequences into an outbound dial string.

The Dial Plan settings contain the actual dial plan scripts for the various lines. Each plan contains a series of digit
sequences, separated by this character, | . The collection of sequences is collected in parentheses, ‘ and ’.

When a caller dials a series of digits, each sequence in the dial plan is tested as a possible match. The matching
sequences form a set of candidate digit sequences. As more digits are entered by the caller, the candidates are
eliminated until only one or none is valid.

The following table describes the entries to use for the dial plan.

Table 1: Dial Plan Entries

Dial Plan Entry

Function

*xx

Allows arbitrary 2-digit star code

[3469]11

Allows x11 sequences (for example, 311, 411, 611, 911)

0

Dials operator

00

Dials international operator

[2-9]xxxxxx

Dials US local number

1xxx[2-9]xxxxxx

Dials US 1 + 10-digit long distance number

xxxxxxxxxx.

Dials all other numbers, including international long distance

NOTE: If the default US dial plan does not meet
your needs, visit www.linksys.com/kb for
additional dial plans, or use this appendix to write
your own script.