beautypg.com

Table 4: auto-attendant xml instructions set – Linksys SPA9000 User Manual

Page 100

background image

93

Appendix C: Dial Plan and Auto-Attendant Scripting for Advanced Users
Configuring the Auto-Attendant

IP Telephony System

match

Upon a match between the user’s input and the dial plan, the
auto-attendant will transfer to the corresponding and execute
the corresponding audio and/or action instructions. If the auto-attendant
cannot find a match in any of the statements, it will perform the
case.






Action
Instructions

goto

The auto-attendant will transfer the caller from one

to the other
. All s are identified by the attribute “id”. The value in the
id attribute must be unique; otherwise, the auto-attendant will select the
last valid as the transfer-to target.

“daytime” is the id of a entry.
Example:

xfer

The auto-attendant will perform a blind transfer of the caller to the
target, and then it will end processing “target = $input” is equivalent to
the input value already passed by the dialplan. There is no significance to
the name attribute.

exit

When this action is reached, the auto-attendant will stop, and the call
will be ended.

audio

The auto-attendant will play the audio specified in the “src” attribute.
This attribute must be prompt, with being a number in the
range 1–10. When playing the audio, the auto-attendant will allow the
caller to interrupt the current prompt by pressing digits if the bargein
attribute is set to “T”. The auto-attendant will ignore any digits from the
caller if the bargein attribute is set to “F” (the default value).

Table 4: Auto-Attendant XML Instructions Set

Instruction

Description

Syntax and Example(s)