Lifescan Ultra - Manual (Page 67)

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If the meter does not display a message after inserting a
test strip:
If the test does not start after applying the sample:
POSSIBLE CAUSE WHAT TO DO
Insufficient blood sample Repeat the test with a new test strip
and a larger sample, making sure
blood is placed to the narrow channel
in the top edge of the test strip.
Defective test strip Repeat the test with a new
test strip.
Sample applied after auto- Repeat the test with a new test
matic shutoff (two minutes strip; apply sample only when
after last user action) the R symbol appears on the display.
Defective meter Call LifeScan Customer Service
at 1 800 227-8862.
POSSIBLE CAUSE WHAT TO DO
No power Replace the battery.
No battery or battery Check that the battery is
incorrectly installed correctly installed with the positive
“+” side up.
Test strip inserted incor- Insert the test strip correctly
rectly or incompletely with the contact bars end first and
facing up. Push it in until it will go no
further.
Defective meter or test strip Call LifeScan Customer Service
at 1 800 227-8862.
DCO_06405104B_OTU_Uni_OB_US 3/8/06 12:17 PM Page 59