Kodak ESP 5200 Series User Manual

Page 47

www.kodak.com/go/aiosupport

KODAK ESP 5200 Series All-in-One Printer

For more troubleshooting information, go to

Image quality problems

• For best results, use KODAK Paper or a paper with the COLORLOK

Technology logo on the package.

• Make sure the paper is loaded correctly. See

5. For more help, go to

, select

All-in-one printer,

then

Print Quality (missing colors, blank prints, etc).

Ink cartridge problems

• Check that KODAK Ink Cartridge(s) are installed. Do not use non-Kodak

brand or refilled ink cartridges.

• Remove, then install the cartridges again. Make sure the cartridges click into

place.

Paper jam

• Check for paper in the rear-access cleanout area.

• Open the printer access door and gently remove any paper from inside the

printer.

• Make sure the paper in the tray is free of tears or creases.

• Make sure you do not overload the paper tray.

For more information, see

. Select All-in-one printer,

then Paper jam.

Error messages or other
problems you cannot
resolve

If you need to contact Kodak (see

), have the

following information available:

• Kodak Service Number (located inside or on the outside of the printer)

• Printer model number (located on the back of the printer)

• Computer model, operating system, and version of Home Center Software

• Exact wording of any error message(s)

Problem

Possible Solutions

This manual is related to the following products: