Advice for users, Care of the telephone, How to deal with malfunctions – Siemens HiPath 4000 User Manual
Page 48: Who to contact if a problem occurs
Advice for users
48
Advice for users
Care of the telephone
•
Use either a damp cloth or an antistatic cloth to clean the telephone
set. Never use a dry cloth!
•
If the telephone set needs to be cleaned thoroughly, use a neutral, di-
luted, surface-active cleaning agent. Take care that all traces of the
cleaning agent are removed with a damp cloth (using water only!).
•
Never apply a cleaning agent which contains alcohol or which is liable
to harm plastic surfaces; never use an abrasive cleaning powder.
How to deal with malfunctions
There is no response after a key has been pressed:
Check whether the key has become stuck.
No ringing tone when an incoming call is received:
Check whether you have activated the do not disturb facility
page 40. If
you have, cancel it in order to receive calls again.
All other faults:
First get in touch with System Support. If the fault cannot be eliminated,
Customer Service must be called in.
Who to contact if a problem occurs
In the case of faults which last longer than 5 minutes, for example, please
get in touch with System Support.