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Advice for users, Care of the telephone, How to deal with malfunctions – Siemens HiPath 4000 User Manual

Page 48: Who to contact if a problem occurs

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Advice for users

48

Advice for users

Care of the telephone

Use either a damp cloth or an antistatic cloth to clean the telephone
set. Never use a dry cloth!

If the telephone set needs to be cleaned thoroughly, use a neutral, di-
luted, surface-active cleaning agent. Take care that all traces of the
cleaning agent are removed with a damp cloth (using water only!).

Never apply a cleaning agent which contains alcohol or which is liable
to harm plastic surfaces; never use an abrasive cleaning powder.

How to deal with malfunctions

There is no response after a key has been pressed:

Check whether the key has become stuck.

No ringing tone when an incoming call is received:

Check whether you have activated the do not disturb facility

page 40. If

you have, cancel it in order to receive calls again.

All other faults:

First get in touch with System Support. If the fault cannot be eliminated,
Customer Service must be called in.

Who to contact if a problem occurs

In the case of faults which last longer than 5 minutes, for example, please
get in touch with System Support.