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Make a call – comfort functions, Taking a call, Taking a call on a line key – Siemens HiPath 4000 User Manual

Page 16: Taking a call for a colleague, Taking a call in a hunt group

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Step by Step

Make a call – Comfort Functions

16

Make a call – Comfort Functions

Taking a call

Taking a call on a line key

Precondition: There is a line key with its own number
on your telephone.

The telephone rings. The line key lamp flashes rapidly.

n

Lift the handset.

Press the key. The lamp lights up.

Taking a call for a colleague

If a member of a team does not answer a call within 15
seconds (depending on the system), the other mem-
bers of the team hear an alerting tone.

Telephone in the idle state:

n

and

Lift the handset and press the flashing key. You have
picked up the call.

or

Press the flashing key only.
You are in the open listening mode.

During a call:

Press the flashing key.
The first party is placed on hold while you are connect-
ed to the second party.

Terminate the second call – return to the first call:

Press the key.

Taking a call in a hunt group

Precondition: A hunt group has been configured in the
team. You - and all the members of the team - can be-
accessed by way of a hunt group number.

Your telephone rings.

n

Lift the handset.

Line

Call pickup

Call pickup

Call pickup

Disconnect/Clear