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Troubleshooting – SBC comm SBC-6020 User Manual

Page 41

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Tr

oubleshooting

Troubleshooting

Problem

Solution

If the phone does not work,

check all of the following:

• Make sure the batteries are installed properly in

the handset and that the battery plug is firmly

clicked into place

• Make sure the AC adapter is plugged into the

wall and that the outlet is not controlled by a wall

switch

• Make sure the telephone line cord is plugged into

the phone and into the wall jack

• Make sure your battery is charged

If you hear static on the line:

• Move closer to the base
• Move away from metal objects or electrical items

that may cause interference

If you cannot hear the phone

ringing when a call comes in:

• Check that the ringer is turned on
• Move closer to the base
• Phone may not be properly registered to the base.

To re-register, see “Register to base” on page 17.