Fixing problems, Telephone maintenance, Troubleshooting – Siemens HIPATH 5000 User Manual
Page 59: Telephone maintenance troubleshooting
Fixing Problems
59
Fixing Problems
Telephone Maintenance
•
Always use a damp or antistatic cloth to clean the telephone. Never
use a dry cloth.
•
If the telephone is very dirty, clean it with a diluted neutral cleaner con-
taining surfactants, such as a dish detergent. Afterwards remove all
traces of the cleaner with a damp cloth (using water only).
•
Never use cleaners containing alcohol, cleaners that corrode plastic, or
abrasive powders.
Troubleshooting
Pressed key does not respond:
Check whether the key is stuck.
Telephone does not ring:
Check whether the "do not disturb" function was activated on your tele-
phone. On lifting the handset, you will hear a special dial tone. If so, deac-
tivate it
You cannot dial an external number:
Check whether you telephone is locked. On lifting the handset, you will
hear a special dial tone. If so, unlock the telephone
To correct any other problem:
First contact the service personnel. If the service personnel is unable to
correct the problem, contact Customer Service.