Warranty claim procedure, Limitation of warranty – Siemens Gigaset DE380 IP R User Manual
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Appendix
– Products which have had warranty stickers, electronic serial number and/or serial
number label removed, altered, rendered illegible or fraudulently applied to other
equipment.
– Signal reception problems (unless caused by defect in material or workmanship in the
Product).
– Products operated outside published maximum ratings.
– Performance of the Products when used in combination with other products or equip-
ment not manufactured, supplied or authorized by Gigaset USA.
– Consumables (such as batteries and fuses).
– Payments for labor or service to representatives or service centers not authorized by
Gigaset USA to perform product maintenance.
– Loss of data.
– Testing and examination discloses that the alleged defect or malfunction in the Prod-
uct does not exist.
This warranty does not cover customer education, instruction, installation or removal,
set up adjustments, problems related to service(s) provided by a carrier or other service
provider, and/or signal reception problems. Gigaset USA shall not be responsible for soft-
ware, firmware, information, or memory data contained in, stored on, or integrated with
any Products returned for repair, whether under warranty or not.
This warranty is valid only in the United States.
USE WITH ACCESSORIES NOT SUPPLIED BY GIGASET USA OR NOT OTHERWISE
EXPRESSLY AUTHORIZED BY GIGASET USA MAY VOID WARRANTY.
4. WARRANTY CLAIM PROCEDURE
All warranty claims must be made by notifying Gigaset USA prior to the expiration of the
Warranty Period. Gigaset USA's obligation to provide warranty support shall not extend
past the end of the Warranty Period, except that any product repaired or replaced during
the Warranty Period shall continue to be warranted for the balance of such Warranty
Period or thirty (30) days, whichever is greater.
Throughout the Warranty Period, Gigaset USA will provide support service Monday
through Saturday from 9:00 a.m. to 5:00 p.m. Central Time, excluding National holidays.
Support service will be provided for you by accessing Gigaset USA's toll free customer ser-
vice number:
1-866-247-8758
5. LIMITATION OF WARRANTY
Gigaset USA makes no warranty or representation that the software in the Products will
meet your requirements or will work in combination with any hardware or applications
software products provided by third parties, that the operation of the software will be
uninterrupted or error free, or that all defects in the software products will be corrected.
6. LIMITATION ON REMEDIES; NO CONSEQUENTIAL OR OTHER DAMAGES
Your exclusive remedy for any breach of this Limited Warranty is as set forth above.
Except for any refund elected by Gigaset USA, YOU ARE NOT ENTITLED TO ANY DAM-
AGES, INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL DAMAGES, if the Product
does not meet the Limited Warranty, and, to the maximum extent allowed by applicable
law, even if any remedy fails of its essential purpose. The terms below ("Exclusion of Inci-
dental, Consequential and Certain Other Damages") are also incorporated into this Lim-
ited Warranty. Some states/jurisdictions do not allow the exclusion or limitation of inci-
dental or consequential damages, so the above limitation or exclusion may not apply to
you. This Limited Warranty gives you specific legal rights. You may have others which
vary from state/jurisdiction to state/jurisdiction.