Completing the voip settings, Errors and possible causes – Siemens Gigaset DE380 IP R User Manual
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First steps
Completing the VoIP settings
Your phone will restart (boot sequence) when data input is complete.
Once all settings are correct and the phone is able to establish a connection to
the VoIP server, the following will appear on the display:
You can now make calls with your phone via the Internet. Callers can reach you
via your VoIP number.
Errors and possible causes
If one of the following messages is displayed instead of the internal name after
the connection wizard is closed, an error has occurred:
u
No netw.connection
u
Register failed
Below you will find possible causes and measures you can take.
No netw.connection
The phone has no connection to the Internet.
¤
Check the cable connections between the phone and the router and
between the router and the Internet.
¤
Check whether the phone is connected to the LAN.
– It may not have been possible to dynamically assign an IP address to the
phone
Or:
– You have assigned a static IP address to the phone that has either already
been assigned to another LAN subscriber or does not belong to the
router's address block.
¤
Start the Web configurator with the phone's IP address.
¤
If no connection can be established, change the settings on the router
(activate DHCP server) or the phone's IP address.
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Please note
To ensure that you can always be reached via the Internet, the router must
be permanently connected to the Internet.