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Paper feeding – Star Micronics 800C User Manual

Page 63

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Only part of the image is printed.

Check

Possible remedy

Is the proper media being

Special A4 media must be either manually fed or

used?

rework your data for A4 size.

Paper feeding

Paper won't feed from the paper tray or manually.

Check

Possible remedy

Is paper feed roller dirty?

Clean the inside of the printer. See page 41 for an
explanation of the proper way to clean the inside of your
printer.

Is the paper too thick or

Use only the recommended paper types.

too thin?

Is the top cover completely

Close it tightly if it is open.

closed?

Paper jams occur frequently.

Check

Possible remedy

Are the platen and pinch

Clean the inside of the printer. See page 41 for an

rollers dirty?

explanation of the proper way to clean the inside of
your printer.

Is the paper too thick or

Use only the recommended paper types.

too thin?

Is the top cover completely

Close it tightly if it is open.

closed?

Is the film roll properly

Properly select the film roll which is currently

selected?

installed on the printer.

Are you using the wrong

Check the media settings and the film roll settings.

size media?

Using the wrong media or the wrong film will cause
errors to occur.

Two sheets of paper are fed at the same time.

Check

Possible remedy

Is there static electricity

Fan your media before loading it into the paper tray.

built up on the media?

For iron-on transfer sheets, always place the finishing
sheet in the paper tray and manually feed one transfer
sheet at a time.