Return the, Appendix b – Juniper Networks M5 User Manual
Page 183
Appendix B
Return the Router or Its Components
This chapter describes how to return the router or individual components to Juniper
Networks for repair or replacement:
Tools and Parts Required on page 163
Locate Component Serial Numbers on page 164
Pack the Router for Shipment on page 168
Pack Components for Shipment on page 169
Tools and Parts Required
To remove components from the chassis or the chassis from a rack, you need the following
tools and parts:
•
Mechanical lift, if available
•
Phillips (+) screwdrivers, numbers 1 and 2
•
Electrostatic damage (ESD) grounding wrist strap
Return Procedure
When you need to return a component, follow this procedure:
1.
Determine the part number and serial number of the component. For instructions,
see “Locate Component Serial Numbers” on page 164.
Return the Router or Its Components
163