Minuteman UPS SNMP-32 Series - Manual (Page 39)

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11. Obtaining Technical Assistance
For Technical Support on the Web, please visit the Support section of our Web site
or visit our online Discussion Forum at www.minutemanups.com
In order to diagnose the problem you are having, our technicians need the following information from you.
Installation Site:
Company Name:
Address:
City: State: ZIP code:
Contact Person’s Name:
Phone Number:
If you are a consultant,
Consultant Name:
Phone Number: Fax Number:
Computer System:
Operating System and version:
System Manufacturer:
System Model Number:
NMS name and revision number:
UPS:
Model Name/Number:
Serial Number:
Type of SNMP Card (internal or external):
What are the symptoms?
Technical Support
Please have the information listed above ready when you contact us. You can reach us by calling:
Phone
:
1-972-446-7363
Fax: 1-972-446-9011