2 upgrading the multimodem, 3 using flashpro to upgrade modem firmware, 6 about multi-tech's internet presence – Multitech MT1432BA User Manual
Page 121: 7 about the multi-tech fax-back service, About multi-tech’s internet presence, About the multi-tech fax-back service, 6 about multi-tech’s internet presence
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Chapter 10 - Warranty, Service and Tech Support
10.5.2
Upgrading the MultiModem
The MultiModem has a Flash PROM which contains firmware code for the hardware and DSP code
for the digital signal processor chips. At various times, Multi-Tech may add enhancements and/or
fixes to the firmware. The flash technology used in the MultiModem lets you load these upgrades into
the PROM or DSP chips through the modem's serial port.
10.5.3
Using FlashPro to Upgrade Modem Firmware
1.
Download FLASHPRO.ZIP and a new .HEX file from the Multi-Tech BBS.
2.
Unzip the FLASHPRO.ZIP file. Place this unzipped file and the .HEX file in the same directory.
3.
Run FlashPro by typing FLASHPRO, a space, -M and hitting ENTER at the DOS prompt.
4.
Highlight the "Configure" option in the MAIN MENU and hit ENTER. Highlight "Active Port" and
select the COM port to which you have your modem attached. Highlight "Baud Rate" and select
the rate you want to program at. Hit ESC when finished.
5.
Highlight the "Select File to Program" option in the MAIN MENU. Highlight the .HEX file. Hit ESC
when finished.
6.
Highlight "Program Firmware" option in the MAIN MENU. When you are prompted to confirm the
file to program, press "Y".
7.
If you need more assistance programming FLASHPRO, then contact our tech support
department.
10.6 About Multi-Tech’s Internet Presence
Multi-Tech's presence includes a Web site at:
and an ftp site at:
ftp://ftp.multitech.com
10.7 About the Multi-Tech Fax-Back Service
Multi-Tech's fax-back system provides 24-hour access to sales, marketing, and technical literature.
Dial 612-717-5888, follow the voice prompts, and request document number 10 for a catalog of
available documents.
For convenience, have your fax number handy: __________________ . From the catalog of
available documents, you can order newsletters, white papers, press releases, etc. from the sales
and marketing index (pages 1-4), or order basic modem operation and troubleshooting guides from
the technical support and engineering index. Just enter the applicable FB Doc. # from the left column
of the catalog.