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83 problem possible solution – MITSUBISHI ELECTRIC WS-55711 User Manual

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83

Problem

Possible Solution

• The TV remote control does not work.

• Check that the batteries are installed correctly.

• Check that the selected switch is set to “TV”.

• Be no further than 20 feet from the TV when using the remote

control

• The TV takes several seconds to respond to channel

• Press ENTer after a channel number to avoid delays.

commands.

• Use the three digit number, i.e 002 for channel 2.

• You cannot access a channel.

• Use number keys instead of CHANNEL up/down.

• On-screen displays appear each time you change a function. • This is part of normal TV operation.

• You cannot program the TV to turn on automatically.

• The TV may be locked.

• The clock may not be set.

• There is no sound even when the volume is turned up.

• Check to see if the MUTE button is on.

• The TV’s “Listen to:” setting may be set to SAP.

• Check that “TV Speakers” setting is ON in the Audio/Video

menu.

• You have forgotten your lock passcode.

• See Appendix A, Bypassing the V-Chip Lock.

• PIP does not display a picture.

• Make sure the V-Chip lock is off.

• Not all inputs can be displayed as a PIP.

• The sound does not match the screen picture.

• The TV’s “Listen to:” setting may be set to SAP.

• If using stereo or A/V receiver speakers, check input

selection on the stereo or A/V receiver.

• If using stereo or A/V receiver, check that AUDIO of

MONITOR OUTPUT on TV’s back panel is connected to

the A/V receiver.

•There is a large black or gray rectangle on the screen.

• The TV closed captioning has been set to “text” mode in the

Captions menu. Turn off because there is no text information

being broadcast.

•You cannot see a picture when you play a VCR tape.

• Display the Device Selection menu and select the

correct VCR.

• Check your VCRs owner’s guide for further trouble

shooting.

• V-Chip is not working

• Make sure that V-Chip is On.

• If V-Chip Time is currently set to disable the V-Chip lock, the

V-Chip will not block programming.

Appendix G: Troubleshooting

• Check audio source in Device Menu.

• NetCommand™ is setup incorrectly.

• It is normal for digital channels to take longer to tune in.

• Enter 5 digits for digital channels.

• Be sure the channel you want to view is in memory.
• Check that the TV is turned to the correct device or

antenna for that channel, by pressing the DEVICE button.

• Make sure the V-Chip lock is off.

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