Motorola DSR315 - Manual (Page 69)

DSR315 User Guide 57
7
Warranty & Service
RECEIVER WARRANTY COVERAGE
Within 1-365 days from date of purchase.
• Call the Star Choice Customer Care Centre (1 888 554-STAR) to see if we can
help you troubleshoot the problem on the spot.
• If it can’t be fixed over the phone, you’ll be given a Return Tracking Code #
(RTC) needed to return the receiver for warranty coverage.
• We’ll have a replacement delivered to you.
• Your new receiver package will include a prepaid mailing label and
instructions for returning the defective receiver. When doing so, you must
enclose a proof of purchase (i.e. sales receipt) and your RTC #.
• We must get your defective receiver within 30 days of you getting the
replacement. Otherwise, a charge for the receiver will be applied to your
account.
366 days or more – not covered under warranty. Contact Star Choice for
details.
REMOTE CONTROL WARRANTY COVERAGE
Within 1-365 Days from the date of purchase.
• Call the Star Choice Customer Care Centre (1 888 554-STAR) to see if we can
help you troubleshoot the problem on the spot.
• If it can’t be fixed over the phone, you’ll be given a Return Tracking Code #
(RTC) needed to return the remote for warranty coverage.
• We’ll have a replacement delivered to you.
366 days or more – not covered under warranty. Contact Star Choice
for details.