Gateway E-4650 - Manual (Page 89)

CD drive problems 81
An audio CD will not play.
The computer does not recognize the CD drive.
Probable cause Solution
The CD is loaded incorrectly Make sure the label is facing up, then try again.
The CD is scratched or dirty Try cleaning the CD with a lint-free cloth. Make
sure the CD is not scratched.
Probable cause Solution
The CD is not intended for PC
use Make sure the CD is PC-compatible.
The CD drive needs to be
added as new hardware In the Control Panel window, double-click Add
New Hardware. Follow the on-screen
instructions for adding the drive.
The secondary IDE device
may be disabled Restart your computer, then press F1 to open
the BIOS Setup utility program. From the
Advanced | IDE Configuration menu, set the
IDE Controller to Both and the Secondary
IDE Master to Auto.
The CD cables are not
installed correctly Open the computer and make sure all cables
between the CD controller and the CD drive
are connected correctly.
The CD drive may be
defective Replace the CD drive.