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Customer service – Gilson 402 User Manual

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Introduction

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Customer Service

Gilson and its worldwide network of authorized

distributors provide you with four types of assist-

ance: sales, technical, applications and service.

Customer Service personnel are able to serve you more

efficiently if you provide the following information:

• The serial number and model number of the

equipment involved.

• The installation procedure you used.
• A concise list of the symptoms.
• A list of operating procedures and conditions you

were using when the problem arose.

• A list of other devices connected to the system (if

any) and a system diagram showing the connections.

• A list of other electrical connections in the room.

Customer Service