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Problems and solutions guide, Problem possible cause solution – Fisher-Price SUPER TALK! 76960 User Manual

Page 42

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Problem

Possible Cause

Solution

Sometimes the vehicle doesn’t

Loose wire or connector

Check all wires around the motors and all connectors to

run, but other times it does

make sure they are tight.

Motor or electrical switch damage

Contact your local Power Wheels

®

Authorized Service

Center for diagnosis and repair.

When the foot pedal is pressed,

Loose wire or connector

Check all wires around the motors and all connectors

the vehicle won’t run without

to make sure they are tight.

a push

“Dead Spot” on motor

Contact your local Power Wheels

®

Authorized Service

Center for diagnosis and repair.

Vehicle constantly blows fuses

Wrong type of fuse used

This vehicle requires two Power Wheels

®

30 amp

fuses, one in each 6 volt battery. Make sure Power Wheels

®

30 amp fuses are properly installed in the 6 volt batteries.
For best performance, do not use substitute parts.

Child is switching speeds or switching

Teach your child to stop the vehicle before switching

from forward (LOW

or HIGH

)

speeds and before switching from forward to reverse.

to reverse (

) without stopping

Replace blown fuses with Power Wheels

®

30 amp fuses.

For best performance, do not use substitute parts.

Loud clacking or grinding

Broken gears

Contact your local Power Wheels

®

Authorized Service

noise from a motor-gearbox

Center for diagnosis and repair.

Charger gets warm during use

It is normal for some chargers to get

No action required.

warm during use and is not reason
for concern. Some chargers do not

If your charger does not get warm during

get warm during use.

use, it does not mean that it is not
working properly.

6 volt batteries make a sizzling

It is normal for some 6 volt batteries to

No action required.

or gurgling noise when charging

make noise and swell slightly while
charging and is not reason for

If your 6 volt batteries do not make noise or swell slightly

concern. Some 6 volt batteries do not

during charging, it does not mean that they are not

make noise or swell while charging.

accepting the charge.

R

Problems and Solutions Guide

If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest
Authorized Service Center (see page 43) or contact Power Wheels Consumer Affairs toll-free at 1-800-348-0751.
Helpful Hint:
For faster service when calling Consumer Affairs, completely charge the batteries before calling and
have the following available by the phone:
• vehicle,
• vehicle model number (see sticker in battery compartment),
• vehicle production run number (see sticker in battery compartment),
• Phillips screwdriver, slotted screwdriver and needle-nose pliers with plastic or rubber handles,
• extra Power Wheels

®

30 amp fuses are helpful.

42