Fisher-Price SUPER TALK! 76960 - Manual (Page 39)

Problems and Solutions Guide
M
Problem Possible Cause Solution
Vehicle does not run Undercharged 6 volt batteries Charge the 6 volt batteries. New 6 volt batteries should
have been charged for at least 18 hours before using the
vehicle for the first time. After first-time use, recharge 6 volt
batteries for at least 14 hours after each use. Never charge
the 6 volt batteries longer than 30 hours.
Check all connectors. Make sure the battery connector is
tightly plugged into the charger connector, and that the
charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Wrong type or improperly installed fuse Make sure that each 6 volt battery has a properly installed
Power Wheels
® 30 amp fuse before charging. For best
performance, do not use substitute parts.
Blown fuses Make sure that the fuses in the 6 volt batteries are in good
condition. Replace blown fuses with Power Wheels
®
30 amp fuses. For best performance, do not use
substitute parts.
Loose wire or loose connectors Check all wires and connectors. Make sure the battery
connector is tightly plugged into the motor harness
connector, and that there are no loose wires around the
motors.
Dead 6 volt batteries If your 6 volt batteries are old or if you have not followed
Battery Care instructions, your 6 volt batteries may be dead.
If you are unsure whether or not the 6 volt batteries are
dead, you can have them tested at your local Power
Wheels
® Authorized Service Center.
If one or both 6 volt batteries are dead, replace BOTH 6 volt
batteries with new Power Wheels
® Type H 6 volt batteries.
(Use of a new 6 volt battery with an older 6 volt battery may
cause permanent damage to both 6 volt batteries.) For best
performance, do not use substitute parts.
Electrical switch damage The electrical switches can become corroded due to
exposure to water or moisture, or can jam due to loose dirt,
sand or gravel. Contact your local Power Wheels
®
Authorized Service Center for diagnosis and repair.
Motor damage Contact you local Power Wheels ® Authorized Service Center
for diagnosis and repair.
IMPORTANT! If you experience a problem with your vehicle, first check the Problems and
Solutions Guide below. If you still experience a problem, please contact Power Wheels
®
Consumer Affairs, toll-free at 1-800-348-0751 between 8 AM and 6 PM (EST) Monday through
Friday. Or, contact your local Power Wheels
® Authorized Service Center. For the location
nearest you, please refer to the Authorized Service Center list beginning on page 43.
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