Before calling for service, Error messages operation – LG 27 Inch Electric Smart Dryer Owners Guide User Manual

Page 52

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52

TROUBLESHOOTING

Before Calling for Service

The dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an

early stage. If the dryer does not function properly or does not function at all, check the following before

you call for service.

Error Messages

Operation

Problem

Possible Cause & Solution

Temp sensor error 1

Temperature sensor failure.

• Turn off the appliance and call for service.

Power supply /

Power issue / High

voltage / Low

voltage

Power cord is connected incorrectly.

• Check the connection of the power cord to the terminal block.

Duct blockage (80%),

(90%), (95%)

Exhaust system is too long or has too many turns/restrictions.

• Do not use the appliance until the exhaust system has been cleaned and/or repaired.

Using the appliance with severely restricted exhaust is dangerous and could result in a fire

or other property damage.

• Check the outside dryer vent while the appliance is operating to make sure there is strong

airflow. If the exhaust system is extremly long, have it repaired or rerouted.

House exhaust system blocked.

• Keep the area around the dryer clean and free of clutter. Check vent hood for damage or

lint clogging. Make sure the area around the vent hood is clear.

Problem

Possible Cause & Solution

Flow Sense

TM

indicator shows four

bars during the

drying cycle.

Exhaust system is too long or has too many turns/restrictions.

• Install a shorter or straighter duct run. See the Installation instructions for details.

Partial blockage of the ductwork due to lint buildup or other foreign object.

• Ductwork should be checked/cleaned immediately. The appliance can be used in this

condition, but drying times will be longer and energy consumption will increase.

The appliance has detected a restriction in the external dryer venting.

• If exhaust restrictions are sensed by the

Flow Sense

TM

system, the indicator will remain on

for 2 hours after the end of the cycle. Opening the door or pressing the

Power

button will

turn off the display.

The Flow Sense

TM

indicator remains

active after clearing

the restriction in the

venting.

After clearing the restrictions, the Flow Sense

TM

system requires multiple, consecutive

cycles to determine that the performance value has improved before the Flow Sense

TM

indicator is reset.

• If the

Flow Sense

TM

indicator remains active for more than five cycles after the restriction

has been cleared, call for service.

The appliance will

not turn on.

Power cord is not properly plugged in.

• Make sure that the power plug is securely plugged into a grounded outlet matching the

appliance's rating plate.

House fuse is blown, circuit breaker has tripped, or power outage has occurred.

• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a

circuit overload, have it corrected by a qualified electrician.

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