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Troubleshooting, English – Marantz SR4320N User Manual

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18

ENGLISH

GENERAL MALFUNCTION

If the equipment malfunctions, this may be because an electrostatic
discharge or AC line interference has corrupted the information in the
equipment memory circuits. Therefore:

– disconnect the plug from the AC line supply

– after waiting at least three minutes, reconnect the plug to the AC

line supply

– re-attempt to operate the equipment

Memory backup

• In case a power outage occurs or the power cord is accidentally

unplugged, the SR4320 is equipped with a backup function to
prevent memory data such as the preset memory from being
erased.
The memory functions are backed up for up to about one week.

Note:

First of all keep SR4320 Standby or Powered-on more than 6 hours,
to sufficient time for memory hack up.

HOW TO RESET THE UNIT

Should the operation or display seem to be abnormal, reset the unit
with the following procedure.
Press the POWER button to set SR4320 in standby mode, then press
and hold the F/P button until SR4320 is turned on.
Remember that the procedure will reset the settings of the function
selector, tuner preset etc., to their initial settings.

TROUBLESHOOTING

In case of trouble, check the following before calling for service:

1.

Are the connections made properly?

2.

Are you operating the unit properly following user’s guide?

3.

Are the power amplifiers and speaker working properly?

If the unit does not operate properly, check items shown in the following
table.
If your trouble cannot be recovered with the remedy actions listed in the
following table, malfunction of the internal circuitry is suspected;
immediately unplug the power cable and contact your dealer, nearest
Marantz distributor or the Marantz Service Center in your country.

PROBLEM

No power.

The sound is shut off

No sound from the speakers

Sound is only heard from one of front
speakers

The remote control unit does not
operate

Not receiving the station

Not receiving the preset station

FM or AM reception fails

Noise is heard during AM reception

Noise is heard during AM reception

POSSIBLE CAUSE

• The AC input cord is disconnected.

• Poor connection at AC wall outlet or the outlet

is inactive.

• The speaker cables are shorted.

• The speaker cables are disconnected.

• The master volume adjusted too low.

• The mute button is pressed to on.

• The speaker switches are not pressed

correctly.

• Incorrect selections of program source.

• Incorrect connections between the

components.

• The headphones are connected to the

headphone jack.

• The BALANCE control is set to one end.

• One of the connection cords is disconnected.

• Batteries are not loaded or exhausted.

• The remote sensor is obstructed.

• No antenna is connected.

• The desired station frequency is not tuned in.

• An incorrect station frequency has been

memorized.

• The memorized stations are cleared.

• Antenna connection is incomplete.

• Reception is affected by other electrical

fields.

• Radio waves from the broadcasting station

are weak.

REMEDY

• Connect cord securely.

• Check the outlet using lamp or other

appliance.

• Check the speaker connections.

• Check the speaker connections.

• Adjust the master volume.

• Press the MUTE button to cancel.

• Press the speaker switch to ON.

• Select the desired program source correctly.

• Make connections correctly.

• Disconnect the headphones. (Speakers will

not output any sound when headphones are
connected.)

• Adjust BALANCE control.

• Connect the right and left connection cords

securely.

• Replace the batteries with new ones.

• Remove the obstacle from the remote sensor.

• Connect an antenna.

• Tune in the desired station again.

• Memorize the correct station frequency.

• Memorize the stations again.

• Correctly connect the indoor FM and AM

antennas to FM and AM antenna terminals.

• Try changing location where the AM indoor

antenna is set up.

• Install an FM external antenna.

SR4320N 01 ENG

03.11.28, 2:51 PM

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