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13 troubleshooting, 1 physical link is not in the up state, Fault description – Nortel Networks 8000 User Manual

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6 PPP and MP configuration

Nortel Secure Router 8000 Series

Configuration -WAN Access

ppp authentication-mode pap

ppp pap local-user rtbpap password simple rtbpap

ppp mp

#

interface Serial1/0/1

link-protocol ppp

ppp authentication-mode chap

ppp chap user rtbchap

ppp chap password simple chap

ppp mp

#

interface Virtual-Template0

ppp mp binding-mode authentication

ip address 8.1.1.2 255.255.255.0

#

aaa

local-user rtachap password simple chap

local-user rtapap password simple rtapap

authentication-scheme default

#

return

6.13 Troubleshooting

This section provides troubleshooting methods for the following faults:

Physical link is not in the up state

Link is always in the down state

CHAP authentication of a PPP link fails

MP configured through the VT works abnormally

6.13.1 Physical link is not in the up state

Fault description

Using the

display interface

command to check the current state of the interface, the physical

link cannot change into the state of Up.

Serial3/1/0 current state : DOWN

Line protocol current state : DOWN

Fault analysis

The possible causes are:

The interfaces are not connected correctly or the contact is poor.

The physical attributes configured on the interfaces of the both ends are not consistent.

Troubleshooting procedure

Do as follows on the routers:

6-68

Nortel Networks Inc.

Issue 5.3 (30 March 2009)