Does not print, Ink cartridge misfiring, Does not print ink cartridge misfiring – Integra CROMA24 User Manual

Page 82

Troubleshooting

Croma24 Service Manual

Symptoms

Possible cause

Solution

Table 4-1. Troubleshooting Table (cont).

Carrier Axis Failure

• cutter assembly

replace cutter

(cont)

malfunction

assembly

• damaged carrier

1) check idler/

drive belt system

tension assembly

2) check carrier belt

Does Not Print

• bad connection

reseat cable

between computer

connections on

and printer

computer and
printer

• firmware is

refresh EEPROM

corrupted

firmware with new

download

• bad MPCB

replace MPCB

Ink Cartridge
Misfiring

• cartridge low on

refill or replace

ink

cartridge

• flex contacts

1) perform Flex

dirty or damaged

Cable Contact
Cleaning
procedures

2) replace carrier
assembly