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Integra CROMA24 User Manual

Page 54

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54

Maintenance

Croma24 Service Manual

Figure 3-9. Examples of Banding.

Hardware banding is usually characterized by consistent banding
strips as shown. It signifies a slippage in the media’s normal move-
ment that is possibly due to the stepper motor, lower drive shaft
assembly, or the rollguides on the back of the printer. All these
possible faulty areas deal with a rotational movement that, if faulty,
will generate a consistent banding pattern. The MPCB and Carrier
PCB can also cause this type of error to incur.

Software banding is characterized by inconsistent banding lines.
These banding lines are generated by the software when incorrectly
interpreting the paper advancing/ink firing sequence of the expected
print file. Because it is not directly tied to a mechanical movement,
the bands become inconsistent in both frequency and duration. The
possible causes are the printer driver, the original software package,
or the RIP, if used. To eliminate the chance that it is the printer
driver:

1) Remove any RIP or network systems and connect the printer

directly to the computer.

2) Print a test file approved by ENCAD that uses only the

printer driver software and the ENCAD printer.

If the test file prints correctly, the problem lies in either the software
package that generated the print or the RIP, if used.