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Media does not move – Integra CROMA24 User Manual

Page 80

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80

Troubleshooting

Croma24 Service Manual

Symptoms

Possible cause

Solution

Table 4-1. Troubleshooting Table (cont).

No Power (cont)

• all DC output

1) check fuse on

voltages not

power supply

present (see
Figure 3-18 for
voltages)

2) replace power
supply

• all DC voltages

replace MPCB

present at MPCB

Media Does Not
Move

• perform Stepper

replace stepper

Motor Winding

motor

Resistance check

• rough motion

bad bearings -

while spinning

replace stepper

stepper motor

motor

• pinch rollers

adjust pinch rollers

not adjusted
correctly

• paper sensor

replace paper

not responding

sensor

• media control

Croma24 Control

switches on

Panel corrupted -

printer are

reinstall Control

operating correctly

Panel

• bad MPCB

replace MPCB