Media does not move – Integra CROMA24 User Manual
Page 80
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Troubleshooting
Croma24 Service Manual
Symptoms
Possible cause
Solution
Table 4-1. Troubleshooting Table (cont).
No Power (cont)
• all DC output
1) check fuse on
voltages not
power supply
present (see
Figure 3-18 for
voltages)
2) replace power
supply
• all DC voltages
replace MPCB
present at MPCB
Media Does Not
Move
• perform Stepper
replace stepper
Motor Winding
motor
Resistance check
• rough motion
bad bearings -
while spinning
replace stepper
stepper motor
motor
• pinch rollers
adjust pinch rollers
not adjusted
correctly
• paper sensor
replace paper
not responding
sensor
• media control
Croma24 Control
switches on
Panel corrupted -
printer are
reinstall Control
operating correctly
Panel
• bad MPCB
replace MPCB