Avaya 16CC Instruction Manuals and User Guides
We have 1 Instruction Manual and User Guide for 16CC Avaya
Manuals 
| Recognized languages: | English |
|---|---|
| Pages: | 28 |
| Size: | 251 KB |
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Document Outline
- Avaya Agent Deskphone 16CC User Guide
- Contents
- Notices
- Top Display Line Combinations for Agents
- Introduction to the Avaya Agent Deskphone 16CC
- About Logging In to and Out of Your Telephone
- About Agent Work Modes and Agent States
- About Agent Skills
- Making a Call
- Answering a Call
- Answering a call if you are logged in as an agent
- Answering a call if you are not logged in as an agent
- Sending an incoming call to voice mail
- Ignoring an incoming call
- Muting a Call
- Putting a Call on Hold
- Transferring a Call
- Conference Calls
- Bridged Calls
- Contacts
- Call Log
- Getting Your Messages
- About Advanced Telephone Features
- Avaya Menu
- Options/Settings
- Turning show incoming call on or off
- Setting redial options
- Turning the call timer on or off
- Adjusting the brightness or contrast of the display
- Turning button click sounds on and off
- Turning error tones on or off
- Personalizing the ring pattern
- Setting Automatic Gain Control
- Changing the language
- Setting the time format
- Viewing Network Information
- Options/Settings
- Index