Avaya 16CC - Manual (Page 27)

Index
A
Advanced Options
changing language................................ 25
setting automatic gain control................ 25
Advanced Telephone Features
about...................................................... 21
Agent login.................................................. 13
Agent logout................................................ 13
Agent skills.................................................. 14
Agent work mode/state............................... 13
Answering a call.......................................... 15
Applications
call logging............................................. 21
Contacts................................................. 18
Automatic Gain Control
setting.................................................... 25
Avaya Menu
about...................................................... 23
adjusting brightness or contrast............. 24
button click sounds................................ 24
error tones............................................. 25
personalizing ring pattern...................... 25
B
Bridged Calls
about...................................................... 17
answering.............................................. 17
joining.................................................... 17
Button Click Sounds
configuring............................................. 24
C
Call Log....................................................... 20
calling a person...................................... 15
clearing entries...................................... 21
log bridged calls..................................... 21
removing an entry.................................. 20
turning off............................................... 21
viewing................................................... 20
viewing details....................................... 20
Call Settings
configuring call timers............................ 24
configuring show incoming call.............. 24
redial options......................................... 24
Call Timers
configuring............................................. 24
Call/line appearance button LEDs
about...................................................... 11
Calling a person
from the call log..................................... 15
from the Contacts list............................. 15
Conference Calls
about...................................................... 16
adding a person on hold........................ 17
dropping the last person........................ 17
putting a call on hold.............................. 17
setting up............................................... 16
Contacts List
calling a person...................................... 15
Contacts
about...................................................... 18
adding a new person............................. 19
adding from the call log.......................... 20
deleting.................................................. 19
editing.................................................... 19
searching............................................... 18
selecting................................................. 18
Coverage.................................................... 22
D
Display
adjusting brightness............................... 24
adjusting contrast................................... 24
E
Error Tones
turning off............................................... 25
F
Feature button LEDs
about...................................................... 11
Features
accessing............................................... 22
Forwarding
a call...................................................... 22
turning off............................................... 23
G
Guest login.................................................. 12
H
Hold
conference calls..................................... 17
I
Incoming call
Ignoring call........................................... 16
Index
Issue 1 January 2008 27