HP C4380-90100 - Manual (Page 25)

If You Have Problems 1-15
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Now your computer won’t boot up!
■ Turn off and unplug your computer. Double-check each connector
along the data cable, look for and straighten any bent pins. The
connectors are inserted properly when all pins are covered up and the
colored stripe on the side of the data cable lines up with PIN-1 of each
connector.
■ Is the power cable attached correctly to each device?
■ If you are sharing the IDE data cable between the CD-Writer Plus
drive and another device, did you change the data-cable (middle/end)
connector attached to the device that was already inside your
computer? Did you follow the Install Recommendation’s instructions
for determining the jumper setting on page 1-6
If you changed the data-cable connector location change it back to
the original position. The other device may be jumpered to “cable-
select” rather than “Master” or “Slave.” If this is true, the location of
the data-cable connector (middle/end) is very important.
The CD-Writer Plus drive doesn’t show up in My Computer or
Explorer.
■ If you cannot find the CD-Writer Plus drive in Explorer, Restart your
computer, or shut it down and then turn it on again.
■ Is the CD-Writer Plus drive receiving power? (Test this by opening and
closing the tray by pressing the eject button in the front of the drive.)
■ Turn off and unplug your computer.
Double-check each connector along the data cable. The connectors
are inserted properly when all pins are covered up and the colored
stripe on the side of the data cable lines up with PIN-1 of each
connector.
■ If you are sharing the IDE data cable between the CD-Writer Plus
drive and another device, did you change the data-cable (middle/end)
connector attached to the device that was already inside your
computer? Did you follow the Install Recommendation Printout’s
instructions for determining the jumper setting on page 1-6?
If yes, change the data-cable connector location back to the original
position. The other device may be jumpered to “cable-select” rather
than “Master” or “Slave.” If this is true, the location of the data-cable
connector (middle/end) is very important.