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HP ProLiant DL385 Server User Guide
HP Systems Insight Manager................................................................................................ 113
Redundant ROM support ...................................................................................................... 114
System maintenance menu ................................................................................................... 115
iLO ROM-Based Setup Utility ............................................................................................. 116
USB support ......................................................................................................................... 117
Diagnostic tools ............................................................................................................................... 117
Survey Utility ....................................................................................................................... 118
Array Diagnostic Utility ....................................................................................................... 118
HP Insight Diagnostics ......................................................................................................... 118
Integrated Management Log................................................................................................. 119
Keeping the system current.............................................................................................................. 119
Drivers .................................................................................................................................. 120
Resource Paqs....................................................................................................................... 120
ProLiant Support Packs ........................................................................................................ 120
Operating system version support......................................................................................... 121
Change control and proactive notification ............................................................................ 121
Natural language search assistant ......................................................................................... 121
Care Pack.............................................................................................................................. 121
Battery replacement
123
Troubleshooting 125
Troubleshooting resources ............................................................................................................... 125
Server diagnostic steps..................................................................................................................... 125
Important safety information............................................................................................................ 126
Symbols on equipment ......................................................................................................... 126
Warnings and cautions.......................................................................................................... 128
Preparing the server for diagnosis.................................................................................................... 130
Symptom information ...................................................................................................................... 130
Service notifications......................................................................................................................... 131
Loose connections............................................................................................................................ 131
Diagnostic steps ............................................................................................................................... 132
Start diagnosis flowchart ...................................................................................................... 132
General diagnosis flowchart ................................................................................................. 134
Power-on problems flowchart............................................................................................... 136
POST problems flowchart .................................................................................................... 139
OS boot problems flowchart ................................................................................................. 142
Server fault indications flowchart......................................................................................... 145
POST error messages and beep codes.............................................................................................. 148
Introduction to POST error messages ................................................................................... 148
Electrostatic discharge
153
Preventing electrostatic discharge.................................................................................................... 153
Grounding methods to prevent electrostatic discharge .................................................................... 154
