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Troubleshooting, Troubleshooting resources, Server diagnostic steps – HP ProLiant DL385 User Manual

Page 125: Troubleshooting 125

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Troubleshooting

In this section

Troubleshooting resources..........................................................................................................

125

Server diagnostic steps ...............................................................................................................

125

Important safety information ......................................................................................................

126

Preparing the server for diagnosis ..............................................................................................

130

Symptom information.................................................................................................................

130

Service notifications ...................................................................................................................

131

Loose connections ......................................................................................................................

131

Diagnostic steps..........................................................................................................................

132

POST error messages and beep codes ........................................................................................

148

Troubleshooting resources

The HP ProLiant Servers Troubleshooting Guide provides simple procedures for
resolving common problems as well as a comprehensive course of action for
fault isolation and identification, error message interpretation, issue resolution,
and software maintenance.

To obtain the guide, refer to any of the following sources and then select the HP
ProLiant Servers Troubleshooting Guide.

• The server-specific Documentation CD
• The Business Support Center on the HP website

(

http://www.hp.com/support

). You can find the guide by using the navigation

features on the HP website.

• The Technical Documentation website (

http://www.docs.hp.com

). Select

Enterprise Servers, Workstations and Systems Hardware, and then the
appropriate server.

Server diagnostic steps

This section covers the steps to take in order to diagnose a problem quickly.