Troubleshooting guide – Heath Zenith DualBrite Replacement Sensor Head 2LBN3 User Manual
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POSSIBLE CAUSE
1.	 A	bulb	is	positioned	too	close	to	the	
sensor	 or	 pointed	 at	 nearby	 objects	
that	cause	heat	to	trigger	the	sensor.	
(Reposition	 the	 bulb	 away	 from	 the	
sensor	or	nearby	objects).
2. Sensor is pointed toward a heat source
like	an	air	vent,	dryer	vent,	or	brightly-
painted	heat-reflective	surface.	(Repo-
sition	sensor.	Reduce	RANGE).
3. Light control is in Manual Mode. (Switch
to Auto).
1. Heat or light from the bulbs may be
turning	 the	 light	 control	 on	 and	 off.	
(Reposition	the	 bulbs	 away	 from	 the	
sensor).
2. Heat being reflected from other objects
may	be	affecting	the	sensor.	(Reposi-
tion	sensor).
3. Light control is in the TEST mode and
warming	up.	(Flashing	is	normal	under	
these	conditions.	Turn	BOOST	off).
1. Sensor is detecting its own lights.
(Reposition	bulbs	to	keep	area	below	
the	sensor	relatively	dark).
SYMPTOM
Lights stay 
on continu-
ously.
Lights flash 
on and off.
Lights flash 
once, then 
stay off in 
Manual Mode.
SYMPTOM
Lights will 
not come on.
Lights come 
on in day-
light.
Lights come 
on for no 
apparent 
reason.
Lights turn 
off too late 
in Dusk-to-
Dawn setting.
POSSIBLE CAUSE
1.	 Light	switch	is	turned	off.
2.	 Light	is	loose	or	burned	out.
3.	 Fuse	 is	 blown	 or	 circuit	 breaker	 is	
turned off.
4. Daylight turn-off is in effect (Recheck
after dark).
5. Incorrect circuit wiring, if this is a new
installation.
6. Re-aim the sensor to cover desired
area.
1. Light control may be installed in a
relatively dark location.
2. Light control is in TEST. (Set control
switch to an ON-TIME position).
1. Light control may be sensing small
animals	or	automobile	traffic.	(Re-aim	
sensor).
2. RANGE is set too high. (Reduce
RANGE).
3. D
ual
B
rite
®
Timer is on.
1. Sensor is in a relatively dark location.
(Relocate	sensor,	or	use	3	hr	or	6	hr	
setting).
TROUBLESHOOTING GUIDE
1 YEAR LIMITED WARRANTY:
Should	this	product	fail	to	perform	satisfactorily	due	to	a	defect	or	poor	workmanship	within	one	year	of	date	of	
purchase,	return	it	to	the	place	of	purchase	and	it	will	be	replaced,	free	of	charge.	Incidental	or	consequential	
damages	are	excluded	from	this	warranty.	Light	bulbs	are	not	covered.
Manufactured	for	Grainger	International,	Inc.
Lake	Forest,	IL	60045
