beautypg.com

HP M305/M307 User Manual

Page 99

background image

Chapter 7: Troubleshooting and Support

99

The camera

batteries will

not charge

(continued).

The batteries

are damaged

or bad.

NiMH batteries degrade over

time and can fail. If the camera

detects a problem with the

batteries, it will not start charging

or will stop charging prematurely.

Purchase new batteries.

Batteries are

not inserted

correctly.

Ensure that the batteries are

inserted correctly (see

page 10).

The camera

does not

respond

when I press

a button.

The camera is

turned off or

has shut down.

Turn on the camera, or turn it off

and then on again.

The camera is

connected to a

computer.

Most of the camera buttons do

not respond when the camera is

connected to a computer. If they

respond, it is only to turn the

Image Display on if it is off, or, in

some cases, turn the Image

Display off if it is on.

The batteries

are drained.

Replace or recharge the batteries.

The optional

memory card is

not a supported

card or is

corrupted.

Ensure that the memory card is

the proper type for your camera

(see

Storage

on page 145). If the

card is the proper type, turn off

the camera, remove the memory

card, turn on the camera, and see

if the camera responds when you

press a button. If so, then the card

is probably corrupted. Replace

the memory card.

Problem

Possible cause Solution