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HP M305/M307 User Manual

Page 123

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Chapter 7: Troubleshooting and Support

123

Customer Support is available in the following languages:

Dutch, English, French, German, Italian, Portuguese,

Spanish, Swedish, Traditional Chinese, Simplified Chinese,

Japanese, Korean. (Danish, Finnish, and Norwegian

support information is available in English only.)

3

Access HP e-support. If you have access to the Internet,

connect with HP via e-mail by going to:

www.hp.com/

support

. You will receive a personal reply from an HP

Customer Support technician. E-mail support is available in

the languages listed at that website.

4

(US and Canadian customers, skip this step and go on to

Step 5.) Contact your local HP dealer. If your digital camera

has a hardware failure, take it to your local HP dealer for a

solution. Service is free during your digital camera’s limited

warranty period.

5

Contact HP Customer Care for support by phone. Please

consult the following website to check the details and

conditions of phone support in your country/region:

www.hp.com/support

. As a part of HP’s continuing efforts

to improve phone support information services, we advise

you to check the HP website on a regular basis for new

information regarding service features and delivery. If you

cannot solve the problem using the above options, call HP

while you are in front of your computer and digital camera.

For faster service, please be prepared to provide the

following information:

The digital camera’s model number (on the front of the

camera)

The digital camera’s serial number (on the bottom of the

camera)

The computer’s operating system and available RAM