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Error messages on the computer – HP M305/M307 User Manual

Page 119

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Chapter 7: Troubleshooting and Support

119

Error Messages on the Computer

Message

Possible cause

Solution

Cannot Connect

To Product

The computer

needs to access

files in memory

during

HP Instant

Share

setup. But

either the

internal memory

is full, or if an

optional memory

card is installed,

the card is full.

If internal memory or the

optional memory card is

full, transfer the images to

a computer (see

Transferring Images to a

Computer

on page 73)

and then delete the

images from the camera to

free-up space (see

Delete

on page 60).

The camera is

turned off.

Turn on the camera.

The camera is

not working

correctly.

Try connecting the

camera directly to an

HP Photosmart or

PictBridge-compatible

printer, and print an

image. This will verify that

the image, optional

memory card, USB

connection, and the USB

cable are functioning

correctly.

The cable is not

connected

correctly.

Make sure that the cable is

firmly connected to the

computer and camera.