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HP M305/M307 User Manual

Page 115

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Chapter 7: Troubleshooting and Support

115

ERROR SAVING

IMAGE

or

ERROR SAVING

VIDEO

The optional

memory card that

is installed was

removed before

the camera

finished writing to

the card or was

half-locked.

z

Always wait until the

Memory light stops

blinking before removing

the memory card from

the camera.

z

With the camera turned

off, remove the memory

card and check to see if

the locking tab on the

edge of the card is fully

in the unlocked position.

Cannot display

image

The image was

taken with

another camera

or the image file

was corrupted

when the camera

was shut down

improperly.

z

The image may still be

okay. Transfer the image

to your computer and try

opening it with the

HP Image Zone software.

z

Do not remove the

memory card when the

camera is turned on.

Camera has

experienced an

error

The camera may

have a firmware

problem.

Turn the camera off and

then on again. If that does

not fix the problem, try

resetting the camera (see

Resetting the Camera

on

page 88). If the problem

persists, note the error

code and then call HP

Support (see

Getting

Assistance

on page 122).

Message

Possible cause

Solution